Hard Reset will erase all of your data, back up info. She can leave a message, but I miss her immediate calls. I have no one blocked. This is the first time I've run into this issue. The two number can both be reached fine via one of our NEC PBX phones, as well as a cell phone. Your iPhone will not ring or play a sound when you receive cellular & app calls . If your iPhone won't ring, check that it's not set to Silent, having custom ringtone issues, or in Do Not Disturb or Focus mode. When the icon is purple, that means DND is enabled; tap this box to turn . If your iPhone is running iOS 11 and later, there is a chance that the reason you are dealing with the iPhone 7 not receiving calls from certain numbers issue is the Do Not Disturb While Driving. When this feature is on, you won't receive any notifications, including incoming calls. I can also call numbers that are very similar, such as 610-328-1234, as opposed to 610-328-1500. Why won't my phone ring a certain number? I checked and his number isn't blocked. 09-23-2016 12:49 PM. Solution 2: Disable Do Not Disturb While Driving . 5. Make sure Do Not Disturb is disabled. To check this, open Control Center and see if the crescent moon icon is purple with its box lit up. i have looked at my block list, she wasnt blocked, i even tried blocking and unblocking her, diddnt help. From certain numbers it always rings, and for others it never rings. Plug in a phone in the line jack & try calling in. Focus and Do Not Disturb silence calls, alerts, and notifications on your iPhone. My niece has an LG phone with Virgin Mobile service. Confirm Do Not Disturb Is Disabled. We have 4G LTE in many places now, and the 5G rollout is happening in Switzerland and the US. Plug a working, corded telephone into the test jack. If it does not ring it is an att problem - they should work back up stream to find it. Here's The Fix: Turn Off Focus Or Do Not Disturb! Galaxy S Phones. 2. If you've accidentally enabled DND, your iPhone won't ring on incoming calls. Your phone will still show a missed call but the call will almost immediately go into your voicemail if the box is checked. Step 2: Locate the Crescent moon icon and tap on it.This should turn the Do Not Disturb feature off. Change your custom ringtone. Use a screwdriver to open the cover marked "Customer Access." Remove the plug from the test jack. prior unless it does not matter. More Less. Disable Silent Mode. In response to Shorty098. Its is my girlfreinds number aswell which is being blocked. Or is the problem with my iPhone? If it is in the house - one possibility is that there are bare wires close to each other, but not actually touching. If you miss calls from only certain people, open . You can select your ZTE Phone model from the link below for instruction to hard reset it. Also, check that Do Not Disturb is not set to turn on automatically at certain times of day by going to Settings > Sounds > Do Not Disturb > Turn on automatically . this is very annoying, yet it is a good excuse to ignore her when im down the pub. Good luck. Your Phone is Too Old. The call path goes like this: Cisco 7965>SIP>CUCM 10.5>2911 Gateway>T1 to NEC PBX>Fiber PRI>PSTN. JenniferH_VZW. Check that call forwarding isn't on. If it rings, the problem is in the house wiring. i am having the exact same problem. This can be caused when you disabled ringing for a particular number in your phone settings, and you may have done that unknowingly. janetstelnicki , It could be a software/App issue and a hard/factory reset may be what is needed. Here are the Top 5 Reasons your Mobile Phone Is NOT Ringing, how to fix it, and how Tossable Digits can ensure that you never miss a call. Wireless Communications continues to advance around the world. If you set up unique ringtones for contacts, a deleted or corrupted ringtone can prevent the phone from ringing when someone calls.. To check the default ringtone, tap Settings > Sounds & Haptics > Ringtone, and then select a new ringtone.. He was the one who alerted me to the problem. Also, try to edit his contact listing and select a different ringtone to ensure his line isn't set to the silent option or possibly a ringtone that's been removed from your phone. (169,980 points) Feb 28, 2018 7:21 AM in response to Shorty098. 1. Use a screwdriver to open the cover marked "Customer Access." Remove the plug from the test jack. when she rings, my phone lights up but does not ring, she says that it connects and then cuts straight off. 1 Like. If you're having a problem reaching one specific number, and they have not blocked you, contact your cellular carrier. My phone doesn't always ring. The Do Not Disturb feature on iPhone disables sound and vibration for call, text, and app notifications. My husband called and it went straight to voicemail. You have to go to the settings, ringing tone and check if everything is properly set and you didn't make any restriction on your phone. I have a weird problem. Most of the time, the reason an iPhone isn't ringing for incoming calls is that the user has accidentally turned on Focus (iOS 15 and newer) or Do Not Disturb (iOS 14 and older) feature in Settings. If your iPhone still doesn't ring for incoming calls, check your ringtone. It's very important because her mother/my sister is very ill and we need to be in constant touch. 11-11-2019 09:22 AM in. It's probably a routing problem in the cellular network. Firstly, make sure the switch on your iPhone's left side isn't set to Silent mode. I just assumed I was not by phone or didn't hear it ring when calls were coming through. User level: Level 10. 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